Who we are
Bird and Beach Limited is a family owned business, registered in Aotearoa New Zealand.
Our website address is: https://birdandbeach.co.nz.
We will not sell or trade the information we collect about you. We only share it when necessary in conducting our business or when required by law.
Cookies
We’re not into knowing everything about our visitors, so we only use cookies which have a clear business purpose. For a list of what cookies are currently enabled on our site, please view our Cookie Policy.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
If you opt into our email newsletter, we collect your name and email address and store it using MailPoet. You can unsubscribe from our mailing list by clicking the link at the bottom of any of our newsletters.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds and support you.
What we share with others
We share information with third parties who help us manage our business so we can provide orders and store services to you. For example:
- Shipping providers: we use GoSweetSpot to help us chose the best courier provider for your order. Their system generates our shipping labels, and passes the delivery details on to the selected courier company.
GoSweetSpot’s Privacy Policy includes information about how they use the information we share with them. - Our accountants: If you order from overseas for delivery outside Aotearoa, we don’t collect GST on your purchase. We may need to provide your name and location to our accountant to support the transaction on our GST return.
Payments
We accept payment in two ways:
- Bank transfer: after you make the payment we will see the name of the account holder on our transaction listing.
- WooPayments: when processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Stripe Privacy Policy for more details.
Embedded content from other websites
This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Where your data is sent
Reviews and visitor comments may be checked through an automated spam detection service.
How long we retain your data
For users that register on our website we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you place an order, we store information about what you ordered along with your contact details.
What rights you have over your data
If you have made a purchase or created an account on this site you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we correct or erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Currency of these policies
The policies above are current as at 12 October 2025. We reserve the right to amend our policies from time to time, so we encourage you to check this page each time you order.